A: A factory environment allows for a better control of quality, no weather delays, lower cost, no mess left in the yard, etc.
Q: Is it possible to modify a "standard kitchen" to better suit our needs?
A: No. The "standard category" kitchens are pre-designed and no changes are offered, with the exception of the finishes and the designated available upgrades. This allows us to offer the customer such incredibly low prices.
Q: What if we already have a particular design (or picture) of the outdoor kitchen that we would like?
A: The is the perfect scenario. We are able to translate your ideas into a 3 dimensional drawing and show you the exact finished product. You can see your ideas come to life and your dream kitchen will arrive exactly as you had envisioned.
Q: What work needs completed once the kitchen is installed?
A: All kitchens arrive 100% complete. Only final utility connections are required upon installation, (Gas, Electric, drains, water)
Q: If I already have a grill, can it be incorporated into the kitchen?
A: Absolutely. It is not uncommon to use an existing grill for custom projects.
Q: What type of surface is required for installing an outdoor kitchen?
A: Kitchens can be placed on most any flat surface other than grass (deck, pavers, concrete, etc.)
Q: What type of maintenance is needed for an outdoor kitchen?
A: Generally speaking, the maintenance is very low. The kitchen should be kept clean and free of debris and the countertop (tile, granite, stone, etc.) should be sealed once a year with the appropriate sealer.
Q: How does weather affect the kitchen and should it be kept covered?
A: All products are manufactured with the highest quality, outdoor rated materials. However, it is recommended that the kitchen be covered during long periods of non use, as well as during the winter months.
Q: If I decide to relocate, is it possible to take the outdoor kitchen to a new location?
A: Yes. This is a huge advantage over kitchens that are permanently built "on-site". Not only can it be moved to a new home, but it can also be moved to a different location at your current home, if you later decide to expand your outdoor living space.
Q: If there is already a particular finish on the home, can the same material be used on the outdoor kitchen?
A: Yes, with the exception of the "standard" kitchen line. Otherwise, as long as the product can be identified and available, we would be happy to incorporate the same material into your outdoor kitchen.
Q: What if we have a problem with our outdoor kitchen?
A: Call your dealer.....all your questions and concerns will be handled quickly and accurately. If further assistance is required, your dealer will work directly with the manufacturer to resolve all issues. Unlike many builders and handymen, we are an established company of many years and will be here for many years to come.
A: A variety of methods are possible. Crane or forklift are the most common.
Q: Can this be used as a gas or wood burning fireplace?
A: Yes. Although it is designed as a "wood burning" fireplace, many customers choose gas log sets.
Q: Is it possible to install a gas log lighter in the fireplace?
A: Yes. A log lighter can be installed, along with a key valve for safe, easy operation.
Q: How heavy is a fireplace that has a full stone finish?
A: Generally speaking, fireplaces can start at 1000 pounds and range up to a few thousand pounds.
Q: What type of ground surface is required to sit a fireplace?
A: Many of the smaller fireplaces can sit on a 4" thick pad. If a new pad is being poured for the fireplace, then we would recommend a minimum thickness of 6".
Q: Can the fireplace be positioned next to the house?
A: The standard rule of thumb for positioning a fireplace is that the centerline of the top of the chimney be at least 10' away from / or 3' above any combustibles.
Q: What maintenance is required for a fireplace?
A: As with any fireplace, the chimney should be frequently inspected and kept clean.
A: The standard material is Western Red Cedar. However, pressure treated pine is also available.
Q: Can the wood be finished with paint or stain?
A: Yes. Paint, stain, or clear sealer can be applied to the pergola. We recommend it is done at the factory so this task is avoided after it is installed. It is not recommended to add any finish coat to pressure treated pine until it has fully dried. This can take several months.
Q: What type of ground surface is required for a pergola?
A: Pergola's can be installed on decks, pavers, concrete, and even in grass.
Q: How is the pergola anchored to the ground?
A: Based on the surface that it is installed, the appropriate fastening system will be used. Most pergola's are anchored simply by a 5/8" anchor bolt that is fastened in the floor.
Q: What type of maintenance is required for a pergola?
A: Depending upon the desired look, the pergola can be zero maintenance and will "weather" over time. If you want to keep a "luster" to the pergola, then it will be necessary to add paint, sealer, or stain as needed. This can vary from 2-5 years.
Q: Can the pergola be attached to the house?
A: Yes. We offer both "attached" and "free standing" pergola's based on the customer's needs and requirements.
Q: Can a pergola be designed so that the columns match existing columns that are already on the house?
A: Yes. There is a wide variety of both shapes and sizes of columns. We can match most any existing column.
A: No. The fire pit appliance is rated for outdoors only. They can not be in an enclosed space.
Q: Are the fire pits available in various heights?
A: Yes. The standard fire pits are available in 26" or 30" height, depending upon the particular model. However, if you require a specific height, we can easily create one to your preferred fire pit height.
Q: What type of flooring surface is required for installing a fire pit?
A: Fire pits can be placed on most any flat surface other than grass (deck, pavers, concrete, etc.)
Q: What type of maintenance is needed for a fire pit?
A: Generally speaking, the maintenance is very low. The fire pit should be kept clean and free of debris and the countertop (tile, granite, stone, etc.) should be sealed once a year with the appropriate sealer.
Q: How does weather affect the fire pit and should it be kept covered?
A: All products are manufactured with the highest quality, outdoor rated materials. However, it is recommended that the fire pit be covered during long periods of non use, as well as during winter months.
Q: Are fire pits available in Natural Gas or Propane?
A: Yes. Not only can a fire pit be fueled by Natural Gas or Propane, but they can also be designed as wood burning. However, wood burning fire pits must be placed on a non-combustible surface.
Q: How long will the fire pit operate on a 20 pound bottle of propane?
A: The amount of operating time will vary based on the setting of the flame height, but on average, a fire pit will operate 4-6 hours on the high setting.
Q: How many colors of glass are available for the fire pit?
A: All fire pits come standard with the "white pearl" color fire glass, but there are many additional colors to choose from as an upgrade option.
Q: Can the gas fire pit be used to roast hot dogs and marshmallows?
A: We recommend not to cook over a gas fire pit. If food happened to fall into the glass, it is possible that some of the burner holes could become blocked and eventually the glass will become very dirty and need replaced.
Q: Will water collect on the inside of the fire pit burner?
A: No. The fire pit appliances are designed to let water pass directly through the burner. The wood burning fire pits have a drain hole in the bottom as well and will not collect water.